Shipping Policy

Last updated: 01 March 2026

Thank you for shopping with Grace and Grit Printing.

Grace and Grit Printing is a family-owned, home-based business, and all products are handmade and produced by us on our premises, not mass-produced in a factory. Because each item is made to order, please allow time for production before shipping.

 

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Processing Time

Orders are typically processed within 2–3 business days.

Processing time includes:

• preparing materials
  
  

• printing the design
  
  

• quality checking
  
  

• packaging your order
  
  

During busy seasons, holidays, or periods of high demand, processing times may occasionally take slightly longer.

 

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Shipping Times

Shipping times depend on your location and the shipping carrier.

Estimated delivery times:

Portugal: 2–5 business days
Europe: 5–10 business days
International: 7–21 business days

Please note that shipping times are estimates and may vary due to postal delays, customs processing, or carrier issues.

 

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Address Accuracy

Customers are responsible for ensuring their shipping address is correct when placing an order.

Grace and Grit Printing is not responsible for orders shipped to an incorrect address provided by the customer.

 

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Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number
  
  

• A photo of the damaged item
  
  

• A photo of the packaging
  
  

• A photo of the shipping label
  
  

This information helps us review the issue and determine the appropriate resolution.

 

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Shipping Delays

Once an order has been shipped, delivery is handled by the shipping carrier.

Grace and Grit Printing is not responsible for shipping delays caused by the carrier, customs, or other circumstances outside our control.

 

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Contact

If you have questions regarding shipping, please contact:

Grace and Grit Printing
Email: info@graceandgritprinting.net